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Communication

Resources
Implementation Ideas
  • Department Training (see Quality Customer Service and Workplace Communication Skills)
    Trainings through HRD on a variety of topics.

  • HRD Workshops (see Crucial Conversations and Crucial Accountability)
    Workshops presented by HRD on a variety of topics.
  • Use a Communication Platform 
    Implement a communication tool (Teams, Slack, etc.) for greater connectivity. Include everyone and create different channels for sharing work and development related information, questions, and meet-up opportunities, etc.
  • Hold a Weekly Department Huddle 
    Have a quick huddle in person or on zoom every Monday morning. This is a chance to gather everyone to say hello, give announcements, do some recognition, go over the calendar, define priorities, etc. 
    • Schedule a Teambuilding Training 
      Schedule HRD to give a department training. Topics include understanding personality differences, generations at work, team building workshop, workplace communication skills.   
    • Organize Fun, Unity-Building Activities
      Activities provide opportunities for people to interact and get to know each other. There are a variety of resources you can check out from the HRD/Wellness Check-Out Library that are fun and/or educational.
    • Do a Team Challenge 
      Initiate a department challenge (see Challenges for ideas).  
    • Hold a Lunch Bunch Meet-up 
      This could be in person or via zoom. Use question prompts to aid conversation. You could check out the We Connect Cards in the HRD/Wellness Check-Out Library,