6 Critical Practices for Leading a Team

Great managers are asked to deliver meaningful results while also building trust, engagement, and performance with their teams. FranklinCovey’s The 6 Critical Practices for Leading a Team gives managers a practical operating system for leading with both high expectations and genuine care. The workshop focuses on daily and weekly leadership habits that help managers create alignment, strengthen relationships, and achieve consistently strong results through people, not at their expense.

Participants will explore six essential practices: aligning purpose and performance, communicating as a coach, delegating to elevate, using feedback as fuel, gaining rather than draining energy, and leveraging one-on-ones to win. These practices help managers connect individual roles and goals to meaningful purpose, ask better questions, listen more effectively, develop others through delegation, create accountability, and use consistent one-on-ones to strengthen clarity, commitment, and results.

Suggested Audience:
New and experienced managers, team leads, and BYU employees who are responsible for guiding, supporting, and developing others.

Key Takeaways:
Participants can expect to learn how to:

• Build leadership habits that balance high expectations with genuine care
• Connect team members’ work to a compelling purpose
• Communicate in ways that build capability, trust, and ownership
• Delegate work that develops strengths, autonomy, and accountability
• Use feedback to accelerate learning and performance
• Hold high-value one-on-ones that improve relationships, clarity, and sustained results

This workshop will help BYU managers lead in ways that reflect both excellence and care, supporting employees as they contribute to the university’s mission.